At Watch Mercy, we value the privacy of our users and are committed to ensuring that your personal data is handled securely and responsibly. If you wish to request the deletion of your data associated with the Watch Mercy application, please review the following guidelines.

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1. Right to Data Deletion

In accordance with applicable global data protection laws, you have the right to request the deletion of your personal data stored within our systems. Once your request is verified, we will remove your data from our servers unless we are legally required to retain certain information.

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2. Information We Delete

When you submit a data deletion request, the following information will be permanently removed:

• Personal Information: Name, email address, phone number, and any other personally identifiable information.

• Account Details: Subscription history, payment-related records (excluding legally required transaction logs), and usage data.

• Watchlists and Preferences: Saved watchlists, preferences, and personalized content recommendations.

Please note: Once your data is deleted, you will no longer have access to your Watch Mercy account. This action is permanent and irreversible.

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3. How to Submit a Data Deletion Request

To request deletion of your data, please follow the steps below:

• Email Request: Send an email to support@watchmercy.com with the subject line “Data Deletion Request.”

• Required Information: Include the following details in your email:

  • Your full name

  • Your registered email address

  • Reason for requesting data deletion (optional)

• Verification: For security purposes, we may contact you to verify your identity before processing the request.

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4. Processing Time

Once we receive and verify your request, your data will be deleted within 30 days. You will be notified after the deletion process is completed.

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5. Exceptions to Data Deletion

In certain cases, some data may not be eligible for immediate deletion, including:

• Legal Obligations: When we are required to retain data to comply with legal, regulatory, or contractual requirements.

• Ongoing Issues: If there are unresolved matters such as pending subscriptions or disputes, data may be retained until they are resolved.

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6. Impact of Data Deletion

After your data is deleted:

• Your Watch Mercy account will be permanently deactivated.

• Any remaining subscription period will be forfeited, and no refunds will be issued.

• You will need to create a new account if you wish to use Watch Mercy again in the future.

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7. Contact Us

If you have any questions regarding this policy or need assistance with your data deletion request, please contact us at:

📧 Email: support@watchmercy.com

Our team is committed to assisting you with any concerns related to your personal data and privacy.

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Thank you for using Watch Mercy and for trusting us with your privacy.